Desk Bound No More: Reference Services at a New Research University Library

Desk Bound No More: Reference Services at a New Research University Library. Davidson, S. & Mikkelsen, S. The Reference Librarian, 50(4):346–355, October, 2009.

Paper doi abstract bibtex

The authors discuss a newly established academic library at the University of California, Merced, as a model for reference service that foregoes a desk staffed with reference librarians. The library provides innovative, quality reference services for its users by using well-trained staff at a library services desk and employing new technologies for asynchronous communication and instruction.

@article{davidson_desk_2009,
	title = {Desk {Bound} {No} {More}: {Reference} {Services} at a {New} {Research} {University} {Library}},
	volume = {50},
	issn = {0276-3877},
	shorttitle = {Desk {Bound} {No} {More}},
	url = {http://dx.doi.org/10.1080/02763870903143591},
	doi = {10.1080/02763870903143591},
	abstract = {The authors discuss a newly established academic library at the University of California, Merced, as a model for reference service that foregoes a desk staffed with reference librarians. The library provides innovative, quality reference services for its users by using well-trained staff at a library services desk and employing new technologies for asynchronous communication and instruction.},
	number = {4},
	urldate = {2016-02-25},
	journal = {The Reference Librarian},
	author = {Davidson, Sara and Mikkelsen, Susan},
	month = oct,
	year = {2009},
	pages = {346--355}
}

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