From 'Need to Know' to "need to share': Tangled Problems, Information Boundaries and the Building of Public Sector Knowledge Networks. Dawes, S. S., Cresswell, A. M., & Pardo, T. A. Public Administration Review, 69(3):392--402, 2009.
bibtex   
@article{dawes_need_2009,
	title = {From '{Need} to {Know}' to "need to share': {Tangled} {Problems}, {Information} {Boundaries} and the {Building} of {Public} {Sector} {Knowledge} {Networks}},
	volume = {69},
	number = {3},
	journal = {Public Administration Review},
	author = {Dawes, Sharon S. and Cresswell, Anthony M. and Pardo, Theresa A.},
	year = {2009},
	pages = {392--402}
}

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