Using Entropy's Justificatory Knowledge for a Business Process Design Theory. De Bruyn, P., Huysmans, P., Oorts, G., Mannaert, H., & Verelst, J. In pages 3717–3726.
doi  bibtex   
@inproceedings{Bruyn.2014,
	title        = {Using Entropy's Justificatory Knowledge for a Business Process Design Theory},
	author       = {De Bruyn, Peter and Huysmans, Philip and Oorts, Gilles and Mannaert, Herwig and Verelst, Jan},
	pages        = {3717--3726},
	doi          = {10.1109/HICSS.2014.462},
	isbn         = {978-1-4799-2504-9},
	date         = 2014,
	journaltitle = {Proceedings of the 47th Hawaii International Conference on System Sciences (HICSS)}
}

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