Improving Requirements Analysis through Business Process Modelling: A Participative Approach. de la Vara, J. L. & Sánchez, J. In Business Information Systems, 11th International Conference, BIS 2008, Innsbruck, Austria, May 5-7, 2008. Proceedings, pages 165–176, 2008.
Improving Requirements Analysis through Business Process Modelling: A Participative Approach [link]Paper  doi  bibtex   
@inproceedings{DBLP:conf/bis/VaraS08,
  author    = {Jos{\'{e}} Luis de la Vara and
               Juan S{\'{a}}nchez},
  title     = {Improving Requirements Analysis through Business Process Modelling:
               {A} Participative Approach},
  booktitle = {Business Information Systems, 11th International Conference, {BIS}
               2008, Innsbruck, Austria, May 5-7, 2008. Proceedings},
  pages     = {165--176},
  year      = {2008},
  crossref  = {DBLP:conf/bis/2008},
  url       = {https://doi.org/10.1007/978-3-540-79396-0\_15},
  doi       = {10.1007/978-3-540-79396-0\_15},
  timestamp = {Thu, 01 Jun 2017 01:00:00 +0200},
  biburl    = {https://dblp.org/rec/bib/conf/bis/VaraS08},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}

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