@article{DBLP:journals/aamas/DellAnnaMYDGJOY26,
  author    = {Davide Dell'Anna and
               Pradeep K. Murukannaiah and
               Mireia Yurrita and
               Bernd Dudzik and
               Davide Grossi and
               Catholijn M. Jonker and
               Catharine Oertel and
               Pinar Yolum},
  title     = {From Human Teams to Hybrid Intelligence Teams: Identifying, Characterizing, and Evaluating Foundational Quality Attributes},
  journal   = {Autonomous Agents and Multi-Agent Systems.},
  volume    = {40},
  number    = {10},
  pages     = {38},
  year = {2026},
  doi = {10.1007/s10458-025-09730-8},
  url_Link = {https://doi.org/10.1007/s10458-025-09730-8},
  url_Paper = {https://link.springer.com/content/pdf/10.1007/s10458-025-09730-8.pdf},
  url_Supplement = {https://zenodo.org/records/15640622},
  keywords  = {Hybrid Intelligence, Quality model, Human-agent teamwork, Sociotechnical systems, Team Diagnostic Survey, Competitions},
  abstract = {Hybrid Intelligence (HI) is an emerging paradigm in which artificial intelligence (AI) augments human intelligence. The current literature lacks systematic models that guide the design and evaluation of HI systems. Further, discussions around HI primarily focus on technology, neglecting the holistic human-AI ensemble. In this paper, we take the initial steps toward the development of a quality model for characterizing and evaluating HI systems from a human-AI teams perspective. We first conducted a study investigating the adequacy of properties commonly associated with effective human teams to describe HI. The study features the insights of 50 HI researchers, and shows that various human team properties, including boundedness, interdependence, competency, purposefulness, initiative, normativity, and effectiveness, are important for HI systems. Based on these results, we developed a quality model for HI teams composed of seven highlevel quality attributes, further refined into 16 specific ones. To evaluate the relevance and understanding of the proposed attributes, we conducted a second empirical investigation by staging competitions in which participants used the quality model to develop and analyze HI usage scenarios. Our analysis of 48 collected scenarios, which we openly release, confirms the proposed attributes’ relevance and highlights insights that emerge when designers consider the quality model in HI system design.}
}

{"_id":"ENHwJbiMaw6B7vGoB","bibbaseid":"dellanna-murukannaiah-yurrita-dudzik-grossi-jonker-oertel-yolum-fromhumanteamstohybridintelligenceteamsidentifyingcharacterizingandevaluatingfoundationalqualityattributes-2026","author_short":["Dell'Anna, D.","Murukannaiah, P. K.","Yurrita, M.","Dudzik, B.","Grossi, D.","Jonker, C. M.","Oertel, C.","Yolum, P."],"bibdata":{"bibtype":"article","type":"article","author":[{"firstnames":["Davide"],"propositions":[],"lastnames":["Dell'Anna"],"suffixes":[]},{"firstnames":["Pradeep","K."],"propositions":[],"lastnames":["Murukannaiah"],"suffixes":[]},{"firstnames":["Mireia"],"propositions":[],"lastnames":["Yurrita"],"suffixes":[]},{"firstnames":["Bernd"],"propositions":[],"lastnames":["Dudzik"],"suffixes":[]},{"firstnames":["Davide"],"propositions":[],"lastnames":["Grossi"],"suffixes":[]},{"firstnames":["Catholijn","M."],"propositions":[],"lastnames":["Jonker"],"suffixes":[]},{"firstnames":["Catharine"],"propositions":[],"lastnames":["Oertel"],"suffixes":[]},{"firstnames":["Pinar"],"propositions":[],"lastnames":["Yolum"],"suffixes":[]}],"title":"From Human Teams to Hybrid Intelligence Teams: Identifying, Characterizing, and Evaluating Foundational Quality Attributes","journal":"Autonomous Agents and Multi-Agent Systems.","volume":"40","number":"10","pages":"38","year":"2026","doi":"10.1007/s10458-025-09730-8","url_link":"https://doi.org/10.1007/s10458-025-09730-8","url_paper":"https://link.springer.com/content/pdf/10.1007/s10458-025-09730-8.pdf","url_supplement":"https://zenodo.org/records/15640622","keywords":"Hybrid Intelligence, Quality model, Human-agent teamwork, Sociotechnical systems, Team Diagnostic Survey, Competitions","abstract":"Hybrid Intelligence (HI) is an emerging paradigm in which artificial intelligence (AI) augments human intelligence. The current literature lacks systematic models that guide the design and evaluation of HI systems. Further, discussions around HI primarily focus on technology, neglecting the holistic human-AI ensemble. In this paper, we take the initial steps toward the development of a quality model for characterizing and evaluating HI systems from a human-AI teams perspective. We first conducted a study investigating the adequacy of properties commonly associated with effective human teams to describe HI. The study features the insights of 50 HI researchers, and shows that various human team properties, including boundedness, interdependence, competency, purposefulness, initiative, normativity, and effectiveness, are important for HI systems. Based on these results, we developed a quality model for HI teams composed of seven highlevel quality attributes, further refined into 16 specific ones. To evaluate the relevance and understanding of the proposed attributes, we conducted a second empirical investigation by staging competitions in which participants used the quality model to develop and analyze HI usage scenarios. Our analysis of 48 collected scenarios, which we openly release, confirms the proposed attributes’ relevance and highlights insights that emerge when designers consider the quality model in HI system design.","bibtex":"@article{DBLP:journals/aamas/DellAnnaMYDGJOY26,\n author = {Davide Dell'Anna and\n Pradeep K. Murukannaiah and\n Mireia Yurrita and\n Bernd Dudzik and\n Davide Grossi and\n Catholijn M. Jonker and\n Catharine Oertel and\n Pinar Yolum},\n title = {From Human Teams to Hybrid Intelligence Teams: Identifying, Characterizing, and Evaluating Foundational Quality Attributes},\n journal = {Autonomous Agents and Multi-Agent Systems.},\n volume = {40},\n number = {10},\n pages = {38},\n year = {2026},\n doi = {10.1007/s10458-025-09730-8},\n url_Link = {https://doi.org/10.1007/s10458-025-09730-8},\n url_Paper = {https://link.springer.com/content/pdf/10.1007/s10458-025-09730-8.pdf},\n url_Supplement = {https://zenodo.org/records/15640622},\n keywords = {Hybrid Intelligence, Quality model, Human-agent teamwork, Sociotechnical systems, Team Diagnostic Survey, Competitions},\n abstract = {Hybrid Intelligence (HI) is an emerging paradigm in which artificial intelligence (AI) augments human intelligence. The current literature lacks systematic models that guide the design and evaluation of HI systems. Further, discussions around HI primarily focus on technology, neglecting the holistic human-AI ensemble. In this paper, we take the initial steps toward the development of a quality model for characterizing and evaluating HI systems from a human-AI teams perspective. We first conducted a study investigating the adequacy of properties commonly associated with effective human teams to describe HI. The study features the insights of 50 HI researchers, and shows that various human team properties, including boundedness, interdependence, competency, purposefulness, initiative, normativity, and effectiveness, are important for HI systems. Based on these results, we developed a quality model for HI teams composed of seven highlevel quality attributes, further refined into 16 specific ones. To evaluate the relevance and understanding of the proposed attributes, we conducted a second empirical investigation by staging competitions in which participants used the quality model to develop and analyze HI usage scenarios. Our analysis of 48 collected scenarios, which we openly release, confirms the proposed attributes’ relevance and highlights insights that emerge when designers consider the quality model in HI system design.}\n}\n\n","author_short":["Dell'Anna, D.","Murukannaiah, P. K.","Yurrita, M.","Dudzik, B.","Grossi, D.","Jonker, C. M.","Oertel, C.","Yolum, P."],"key":"DBLP:journals/aamas/DellAnnaMYDGJOY26","id":"DBLP:journals/aamas/DellAnnaMYDGJOY26","bibbaseid":"dellanna-murukannaiah-yurrita-dudzik-grossi-jonker-oertel-yolum-fromhumanteamstohybridintelligenceteamsidentifyingcharacterizingandevaluatingfoundationalqualityattributes-2026","role":"author","urls":{" link":"https://doi.org/10.1007/s10458-025-09730-8"," paper":"https://link.springer.com/content/pdf/10.1007/s10458-025-09730-8.pdf"," supplement":"https://zenodo.org/records/15640622"},"keyword":["Hybrid Intelligence","Quality model","Human-agent teamwork","Sociotechnical systems","Team Diagnostic Survey","Competitions"],"metadata":{"authorlinks":{}},"html":""},"bibtype":"article","biburl":"http://davidedellanna.com/publications/dellanna.bib","dataSources":["6mqXRucaPuwqWyQEd","8EgZyj696oJkoT8iA"],"keywords":["hybrid intelligence","quality model","human-agent teamwork","sociotechnical systems","team diagnostic survey","competitions"],"search_terms":["human","teams","hybrid","intelligence","teams","identifying","characterizing","evaluating","foundational","quality","attributes","dell'anna","murukannaiah","yurrita","dudzik","grossi","jonker","oertel","yolum"],"title":"From Human Teams to Hybrid Intelligence Teams: Identifying, Characterizing, and Evaluating Foundational Quality Attributes","year":2026}