@inproceedings{ dblp2272128,
  title = {Defining Process Performance Indicators by Using Templates and Patterns},
  author = {Adela del-Río-Ortega and Manuel Resinas Arias de Reyna and Amador Durán Toro and Antonio Ruiz Cortés},
  author_short = {del-Río-Ortega, A. and Resinas Arias de Reyna, M. and Durán Toro, A. and Ruiz Cortés, A.},
  bibtype = {inproceedings},
  type = {inproceedings},
  year = {2012},
  key = {dblp2272128},
  id = {dblp2272128},
  biburl = {http://www.dblp.org/rec/bibtex/conf/bpm/del-Rio-OrtegaRTC12},
  url = {http://dx.doi.org/10.1007/978-3-642-32885-5_18},
  conference = {BPM},
  pages = {223-228},
  text = {BPM 2012:223-228},
  booktitle = {Proceedings of Business Process Management (BPM)}
}

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