@inproceedings{ dethlefs2014getting,
  title = {Getting to Know Users: Accounting for the Variability in User Ratings},
  author = {Dethlefs, Nina and Cuayáhuitl, Heriberto and Hastie, Helen and Rieser, Verena and Lemon, Oliver},
  booktitle = {Workshop on Semantics of Dialogue (SemDial), Edinburgh, UK},
  year = {2014}
}

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