Control Patterns in Contracting-Out Relationships: It Matters What You Do, Not Who You Are. Ditillo, A.; Liguori, M.; Sicilia, M.; and Steccolini, I. Public Administration, September, 2014.
Control Patterns in Contracting-Out Relationships: It Matters What You Do, Not Who You Are [link]Paper  doi  abstract   bibtex   
The contracting-out of public services has often been accompanied by a strong academic focus on the emergence of new governance forms, and a general neglect of the processes and practices through which contracted-out services are controlled and monitored. To fill this gap, we draw on contracting-out and inter-organizational control literatures to explore the adoption of control mechanisms for public service provision at the municipal level and the variables that can explain their choice. Our results, based on a survey of Italian municipalities, show that in the presence of contracting-out, market-, hierarchy-, and trust-based controls display different intensities, can coexist, and are explained by different variables. Service characteristics are more effective in explaining market- and hierarchy-based controls than relationship characteristics. Trust-based controls are the most widespread, but cannot be explained by the variables traditionally identified in contracting-out and inter-organizational control studies.
@article{ditillo_control_2014,
	title = {Control {Patterns} in {Contracting}-{Out} {Relationships}: {It} {Matters} {What} {You} {Do}, {Not} {Who} {You} {Are}},
	copyright = {© 2014 John Wiley \& Sons Ltd},
	issn = {1467-9299},
	shorttitle = {Control {Patterns} in {Contracting}-{Out} {Relationships}},
	url = {http://onlinelibrary.wiley.com/doi/10.1111/padm.12126/abstract},
	doi = {10.1111/padm.12126},
	abstract = {The contracting-out of public services has often been accompanied by a strong academic focus on the emergence of new governance forms, and a general neglect of the processes and practices through which contracted-out services are controlled and monitored. To fill this gap, we draw on contracting-out and inter-organizational control literatures to explore the adoption of control mechanisms for public service provision at the municipal level and the variables that can explain their choice. Our results, based on a survey of Italian municipalities, show that in the presence of contracting-out, market-, hierarchy-, and trust-based controls display different intensities, can coexist, and are explained by different variables. Service characteristics are more effective in explaining market- and hierarchy-based controls than relationship characteristics. Trust-based controls are the most widespread, but cannot be explained by the variables traditionally identified in contracting-out and inter-organizational control studies.},
	language = {en},
	urldate = {2014-09-23},
	journal = {Public Administration},
	author = {Ditillo, Angelo and Liguori, Mariannunziata and Sicilia, Mariafrancesca and Steccolini, Ileana},
	month = sep,
	year = {2014},
	pages = {n/a--n/a},
	file = {Snapshot:files/49854/abstract.html:text/html}
}
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