A Flexible, Extendable and Adaptable Model to Support AI Coaching. Duhan, R., Pande, C., & Martin, A. In Hinkelmann, K., López-Pellicer, F. J, & Polini, A., editors, Perspectives in Business Informatics Research, pages 172–187. Springer Nature Switzerland, Cham, 2023.
A Flexible, Extendable and Adaptable Model to Support AI Coaching [link]Paper  A Flexible, Extendable and Adaptable Model to Support AI Coaching [link]Paper  doi  abstract   bibtex   1 download  
We present a model based on coaching definitions, concepts, and theories to support AI coaching. The model represents the evidence-based coaching practice in different coaching domains by identifying the common elements in the coaching process. We then map the elements of the coaching model with Conversational AI design and development strategies to highlight how an AI coach can be instantiated from the model. We showcase the instantiation through an example use case of an HIV coaching chatbot.
@incollection{duhan_flexible_2023,
	address = {Cham},
	title = {A {Flexible}, {Extendable} and {Adaptable} {Model} to {Support} {AI} {Coaching}},
	copyright = {All rights reserved},
	url = {https://doi.org/10.1007/978-3-031-43126-5_13},
	abstract = {We present a model based on coaching definitions, concepts, and theories to support AI coaching. The model represents the evidence-based coaching practice in different coaching domains by identifying the common elements in the coaching process. We then map the elements of the coaching model with Conversational AI design and development strategies to highlight how an AI coach can be instantiated from the model. We showcase the instantiation through an example use case of an HIV coaching chatbot.},
	booktitle = {Perspectives in {Business} {Informatics} {Research}},
	publisher = {Springer Nature Switzerland},
	author = {Duhan, Ritu and Pande, Charuta and Martin, Andreas},
	editor = {Hinkelmann, Knut and López-Pellicer, Francisco J and Polini, Andrea},
	year = {2023},
	doi = {10.1007/978-3-031-43126-5_13},
	pages = {172--187},
	url_paper={https://api.zotero.org/users/1325684/publications/items/2NUVGWTD/file/view}
}

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