Users’ perspectives on a demonstration to increase shared access to older adults’ patient portals. Dukhanin, V., Wolff, J. L., Gleason, K., Wachenheim, D., Salmi, L., Gonzales, M. J., Parshley, M., Epstein, S., Mohile, S., Farrell, T. W., Supiano, M. A., DesRoches, C. M., the Shared Access Project Team, Peereboom, D., Roth, D. L., Wu, M. M. J., Niehus, D., Reay, C., DelVecchio, J., Fear, K., Kenyon, M., Sharma, S., Tadehara, D., & Wells, S. BMC Health Services Research, 25(1):586, April, 2025.
Users’ perspectives on a demonstration to increase shared access to older adults’ patient portals [link]Paper  doi  abstract   bibtex   
Background Many patient portals allow patients to authorize a care partner to use the portal on their behalf, with evidence suggesting a range of benefits to patients, care partners, and clinicians. Shared or proxy access aligns with patient- and family-centered care and supports care partners’ legitimacy and identification by clinicians in patient portal interactions. As shared access uptake remains low, the Coalition for Care Partners (https://coalitionforcarepartn ers.org) and three healthcare delivery organizations co-designed an initiative promoting shared access to the patient portals of older adults.
@article{dukhanin_users_2025,
	title = {Users’ perspectives on a demonstration to increase shared access to older adults’ patient portals},
	volume = {25},
	issn = {1472-6963},
	url = {https://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-025-12755-0},
	doi = {10.1186/s12913-025-12755-0},
	abstract = {Background Many patient portals allow patients to authorize a care partner to use the portal on their behalf, with evidence suggesting a range of benefits to patients, care partners, and clinicians. Shared or proxy access aligns with patient- and family-centered care and supports care partners’ legitimacy and identification by clinicians in patient portal interactions. As shared access uptake remains low, the Coalition for Care Partners (https://coalitionforcarepartn ers.org) and three healthcare delivery organizations co-designed an initiative promoting shared access to the patient portals of older adults.},
	language = {en},
	number = {1},
	urldate = {2026-08-04},
	journal = {BMC Health Services Research},
	author = {Dukhanin, Vadim and Wolff, Jennifer L. and Gleason, Kelly and Wachenheim, Deborah and Salmi, Liz and Gonzales, Matthew J. and Parshley, Marianne and Epstein, Sara and Mohile, Supriya and Farrell, Timothy W. and Supiano, Mark A. and DesRoches, Catherine M. and {the Shared Access Project Team} and Peereboom, Danielle and Roth, David L. and Wu, Mingche M. J. and Niehus, Doug and Reay, Caroline and DelVecchio, Jill and Fear, Kathleen and Kenyon, Martha and Sharma, Saloni and Tadehara, Diane and Wells, Shawn},
	month = apr,
	year = {2025},
	pages = {586},
}

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