Fundamentals of BPM. Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. Springer. doi bibtex @book{dumas2013fundamentals,
title = {Fundamentals of {BPM}},
author = {Dumas, Marlon and {La Rosa}, Marcello and Mendling, Jan and Reijers, Hajo A.},
publisher = {Springer},
doi = {10.1007/978-3-642-33143-5},
isbn = {978-3-642-33142-8},
date = 2013
}
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