Fundamentals of BPM. Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. Springer.
doi  bibtex   
@book{dumas2013fundamentals,
	title        = {Fundamentals of {BPM}},
	author       = {Dumas, Marlon and {La Rosa}, Marcello and Mendling, Jan and Reijers, Hajo A.},
	publisher    = {Springer},
	doi          = {10.1007/978-3-642-33143-5},
	isbn         = {978-3-642-33142-8},
	date         = 2013
}

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