The Effectiveness of Whitelisting: a User-Study. Erickson, D., Casado, M., & McKeown, N. In CEAS 2008 - The Fifth Conference on Email and Anti-Spam, 21-22 August 2008, Mountain View, California, USA, 2008.
The Effectiveness of Whitelisting: a User-Study [pdf]Paper  bibtex   

Downloads: 0