The Ontological Classification of Conversational Agents. Etzrodt, K. In Følstad, A., Araujo, T., Papadopoulos, S., Law, E. L., Luger, E., Goodwin, M., & Brandtzaeg, P. B., editors, Chatbot Research and Design, 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23–24, 2020, Revised Selected Papers, pages 48–63, 2021. Springer, Cham.
The Ontological Classification of Conversational Agents [link]Paper  doi  bibtex   
@inproceedings{etzrodt_ontological_2021,
	title = {The {Ontological} {Classification} of {Conversational} {Agents}},
	url = {http://link.springer.com/10.1007/978-3-030-68288-0_4},
	doi = {10.1007/978-3-030-68288-0_4},
	urldate = {2021-02-05},
	booktitle = {Chatbot {Research} and {Design}, 4th {International} {Workshop}, {CONVERSATIONS} 2020, {Virtual} {Event}, {November} 23–24, 2020, {Revised} {Selected} {Papers}},
	publisher = {Springer, Cham},
	author = {Etzrodt, Katrin},
	editor = {Følstad, Asbjørn and Araujo, Theo and Papadopoulos, Symeon and Law, Effie L.-C. and Luger, Ewa and Goodwin, Morten and Brandtzaeg, Petter Bae},
	year = {2021},
	pages = {48--63},
}

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