Time to Get Conversational: Assessment of the Potential of Conversational User Interfaces for Mobile Banking. Fahn, V. & Riener, A. In Schneegass, S., Pfleging, B., & Kern, D., editors, MuC '21: Mensch und Computer 2021, Ingolstadt, Germany, September 5-8, 2021, pages 34–43, 2021. ACM.
Time to Get Conversational: Assessment of the Potential of Conversational User Interfaces for Mobile Banking [link]Paper  doi  bibtex   
@inproceedings{DBLP:conf/mc/FahnR21,
  author       = {Vanessa Fahn and
                  Andreas Riener},
  editor       = {Stefan Schneegass and
                  Bastian Pfleging and
                  Dagmar Kern},
  title        = {Time to Get Conversational: Assessment of the Potential of Conversational
                  User Interfaces for Mobile Banking},
  booktitle    = {MuC '21: Mensch und Computer 2021, Ingolstadt, Germany, September
                  5-8, 2021},
  pages        = {34--43},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3473856.3473872},
  doi          = {10.1145/3473856.3473872},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/mc/FahnR21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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