Time to Get Conversational: Assessment of the Potential of Conversational User Interfaces for Mobile Banking. Fahn, V. & Riener, A. In Schneegass, S., Pfleging, B., & Kern, D., editors, MuC '21: Mensch und Computer 2021, Ingolstadt, Germany, September 5-8, 2021, pages 34–43, 2021. ACM.
Time to Get Conversational: Assessment of the Potential of Conversational User Interfaces for Mobile Banking [link]Paper  doi  bibtex   
@inproceedings{DBLP:conf/mc/FahnR21,
  author    = {Vanessa Fahn and
               Andreas Riener},
  editor    = {Stefan Schneegass and
               Bastian Pfleging and
               Dagmar Kern},
  title     = {Time to Get Conversational: Assessment of the Potential of Conversational
               User Interfaces for Mobile Banking},
  booktitle = {MuC '21: Mensch und Computer 2021, Ingolstadt, Germany, September
               5-8, 2021},
  pages     = {34--43},
  publisher = {{ACM}},
  year      = {2021},
  url       = {https://doi.org/10.1145/3473856.3473872},
  doi       = {10.1145/3473856.3473872},
  timestamp = {Wed, 22 Sep 2021 14:32:17 +0200},
  biburl    = {https://dblp.org/rec/conf/mc/FahnR21.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}

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