Towards an Evaluation Framework for Knowledge Management Systems. Folkens, F. & Spiliopoulou, M. In Hutchison, D., Kanade, T., Kittler, J., Kleinberg, J. M., Mattern, F., Mitchell, J. C., Naor, M., Nierstrasz, O., Pandu Rangan, C., Steffen, B., Sudan, M., Terzopoulos, D., Tygar, D., Vardi, M. Y., Weikum, G., Karagiannis, D., & Reimer, U., editors, Practical Aspects of Knowledge Management, volume 3336, pages 23--34. Springer Berlin Heidelberg, Berlin, Heidelberg, 2004. 00000 DOI: 10.1007/978-3-540-30545-3_3
Towards an Evaluation Framework for Knowledge Management Systems [link]Paper  bibtex   
@incollection{hutchison_towards_2004,
	address = {Berlin, Heidelberg},
	title = {Towards an {Evaluation} {Framework} for {Knowledge} {Management} {Systems}},
	volume = {3336},
	isbn = {978-3-540-24088-4 978-3-540-30545-3},
	url = {http://link.springer.com/10.1007/978-3-540-30545-3_3},
	urldate = {2017-04-18TZ},
	booktitle = {Practical {Aspects} of {Knowledge} {Management}},
	publisher = {Springer Berlin Heidelberg},
	author = {Folkens, Folker and Spiliopoulou, Myra},
	editor = {Hutchison, David and Kanade, Takeo and Kittler, Josef and Kleinberg, Jon M. and Mattern, Friedemann and Mitchell, John C. and Naor, Moni and Nierstrasz, Oscar and Pandu Rangan, C. and Steffen, Bernhard and Sudan, Madhu and Terzopoulos, Demetri and Tygar, Dough and Vardi, Moshe Y. and Weikum, Gerhard and Karagiannis, Dimitris and Reimer, Ulrich},
	year = {2004},
	note = {00000 
DOI: 10.1007/978-3-540-30545-3\_3},
	keywords = {engagement},
	pages = {23--34}
}

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