@inproceedings{folmer2004cost,
  title={Cost Effective Development of Usable Systems; Gaps between HCI and SE},
  author={Folmer, Eelke and Bosch, Jan},
  booktitle={Proceedings of the Workshop Bridging the Gaps Between Software Engineering and Human-Computer Interaction. ICSE},
  volume={4},
  year={2004}
}

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