@article{fox_lost_2005,
	title = {The {Lost} {Art} of the {Reference} {Interview}},
	volume = {22},
	issn = {0748-8831},
	url = {http://search.ebscohost.com/login.aspx?direct=true&db=lxh&AN=18270414&site=ehost-live},
	abstract = {Focuses on the lost art of reference interview. Errors committed by the reference specialists; Importance of a librarian-client relation; Need to make the client feel comfortable to come with information request; Sets of questions the reference specialists should ask the client.},
	number = {5},
	journal = {The One-person Library},
	author = {Fox, Theodora},
	year = {2005},
	keywords = {CONSUMER satisfaction, INFORMATION services, INTERVIEWS, REFERENCE librarians, REFERENCE services (Libraries), REFERENCE sources}
}

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