Data-Driven Rebalancing Methods for Bike-Share Systems. Freund, D., Norouzi-Fard, A., Paul, A. J., Wang, C., Henderson, S. G., & Shmoys, D. B. In Ghaddar, B., Naoum-Sawaya, J., Hausler, F., Russo, G., & Shorten, R., editors, Analytics for the sharing economy: Mathematics, Engineering and Business perspectives. Springer, 2019. To appear
Data-Driven Rebalancing Methods for Bike-Share Systems [pdf]Paper  abstract   bibtex   
As bike-share systems expand in urban areas, the wealth of publicly available data has drawn researchers to address the novel operational challenges'' these systems face. One key challenge is to meet user demand for available bikes and docks by rebalancing the system. This chapter reports on a collaborative effort with Citi Bike to develop and implement real data-driven optimization to guide their rebalancing efforts. In particular, we provide new models to guide truck routing for overnight rebalancing and new optimization problems for other non-motorized rebalancing efforts during the day. Finally, we evaluate how our practical methods have impacted rebalancing in New York City.

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