Analysis of a Non-Preemptive Priority Multiserver Queue. Gail, H. R., Hantler, S. L., & Taylor, B. A. *Advances in Applied Probability*, 20(4):852–879, December, 1988. Paper doi bibtex @Article{Gail:1988:ANP,
author = "H. R. Gail and S. L. Hantler and B. A. Taylor",
title = "Analysis of a Non-Preemptive Priority Multiserver
Queue",
journal = j-ADV-APPL-PROB,
volume = "20",
number = "4",
pages = "852--879",
month = dec,
year = "1988",
CODEN = "AAPBBD",
DOI = "https://doi.org/10.2307/1427364",
ISSN = "0001-8678 (print), 1475-6064 (electronic)",
ISSN-L = "0001-8678",
bibdate = "Sat May 3 07:41:56 MDT 2014",
bibsource = "http://www.jstor.org/stable/i262280;
http://www.math.utah.edu/pub/tex/bib/advapplprob.bib",
URL = "http://www.jstor.org/stable/1427364",
acknowledgement = ack-nhfb,
ajournal = "Adv. Appl. Probab.",
fjournal = "Advances in Applied Probability",
journal-URL = "http://www.jstor.org/journals/00018678.html",
}

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