A MODEL TO MEASURE E-PROCUREMENT IMPACTS ON ORGANIZATIONAL PERFORMANCE. Gardenal, F. Journal of Public Procurement, 13(2):215--242, 2013. ![A MODEL TO MEASURE E-PROCUREMENT IMPACTS ON ORGANIZATIONAL PERFORMANCE [link]](https://bibbase.org/img/filetypes/link.svg "link")
Paper abstract bibtex This paper presents a model for Public Contracting Authorities to quantify procurement performance benefits that can be achieved by adopting e-procurement. It has been found that e-procurement could generate positive impacts, especially on the efficiency, effectiveness, dematerialization, competitiveness and transparency impact dimensions. Adopting e-procurement in the public sector is far more than just a technological challenge; it embodies a large scale change management effort to create a more efficient procurement culture. Using the performance measurement approach herewith presented helps to tackle this challenge, stimulating the effective use of e-procurement solutions. Measuring how e-procurement is contributing to optimize public expenditure by increasing organizational performances; can help to overcome the resistance to change. Plus, this model can be used to strengthen stakeholder accountability of both Contracting Authorities and public e-procurement service providers. The model has been consistently tested over the last four years with satisfactory results confirming the hypothesis; the case study is herewith exposed. The model can be applied in different context, therefore method and practical recommendations are also provided. [PUBLICATION ABSTRACT]
@article{gardenal_model_2013,
title = {A {MODEL} {TO} {MEASURE} {E}-{PROCUREMENT} {IMPACTS} {ON} {ORGANIZATIONAL} {PERFORMANCE}},
volume = {13},
issn = {15350118},
shorttitle = {A {MODEL} {TO} {MEASURE} {E}-{PROCUREMENT} {IMPACTS} {ON} {ORGANIZATIONAL} {PERFORMANCE}},
url = {http://search.proquest.com/docview/1459141329?accountid=10382 http://link.library.curtin.edu.au/openurl??url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&genre=article&sid=ProQ:ProQ%3Aabiglobal&atitle=A+MODEL+TO+MEASURE+E-PROCUREMENT+IMPACTS+ON+ORGANIZATIONAL+PERFORMANCE&title=Journal+of+Public+Procurement&issn=15350118&date=2013-07-01&volume=13&issue=2&spage=215&au=Gardenal%2C+Francesco&isbn=&jtitle=Journal+of+Public+Procurement&btitle=&rft_id=info:eric/&rft_id=info:doi/},
abstract = {This paper presents a model for Public Contracting Authorities to quantify procurement performance benefits that can be achieved by adopting e-procurement. It has been found that e-procurement could generate positive impacts, especially on the efficiency, effectiveness, dematerialization, competitiveness and transparency impact dimensions. Adopting e-procurement in the public sector is far more than just a technological challenge; it embodies a large scale change management effort to create a more efficient procurement culture. Using the performance measurement approach herewith presented helps to tackle this challenge, stimulating the effective use of e-procurement solutions. Measuring how e-procurement is contributing to optimize public expenditure by increasing organizational performances; can help to overcome the resistance to change. Plus, this model can be used to strengthen stakeholder accountability of both Contracting Authorities and public e-procurement service providers. The model has been consistently tested over the last four years with satisfactory results confirming the hypothesis; the case study is herewith exposed. The model can be applied in different context, therefore method and practical recommendations are also provided. [PUBLICATION ABSTRACT]},
language = {English},
number = {2},
journal = {Journal of Public Procurement},
author = {Gardenal, Francesco},
year = {2013},
keywords = {1120:Economic policy \& planning, 5120:Purchasing, 9130:Experiment/theoretical treatment, 9175:Western Europe, Electronic procurement, Government spending, Public Administration, Public sector, Studies, United Kingdom--UK},
pages = {215--242}
}
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