Intelligent Customer Journey Mining and Mapping. George, W., Choudhary, S., Mehta, S. V., Kobeissi, S., Sinha, R., Bhutani, P., Bates, J., Andrus, I., Singh, H., & Du, F. May 2022.
bibtex   
@Patent{George2020IntelligentCustomerJourney,
  nationality = {United States},
  number      = {20220148013},
  year        = {2022},
  yearfiled   = {2020},
  assignee    = {Adobe Inc.},
  author      = {William George and Sunav Choudhary and Sanket Vaibhav Mehta and Said Kobeissi and Ritwik Sinha and Prithvi Bhutani and John Bates and Ivan Andrus and Harvineet Singh and Fan Du},
  day         = {12},
  dayfiled    = {6},
  month       = may,
  monthfiled  = nov,
  title       = {{Intelligent Customer Journey Mining and Mapping}},
  type        = {Patent Published},
}

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