Predictive engagement: An efficient metric for automatic evaluation of open-domain dialogue systems. Ghazarian, S., Weischedel, R., Galstyan, A., & Peng, N. In Proceedings of the AAAI Conference on Artificial Intelligence, volume 34, pages 7789–7796, 2020.
bibtex   
@inproceedings{ghazarian2020predictive,
  title={Predictive engagement: An efficient metric for automatic evaluation of open-domain dialogue systems},
  author={Ghazarian, Sarik and Weischedel, Ralph and Galstyan, Aram and Peng, Nanyun},
  booktitle={Proceedings of the AAAI Conference on Artificial Intelligence},
  volume={34},
  number={05},
  pages={7789--7796},
  year={2020}
}

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