EXPECT: A User-Centered Environment for the Development and Adaptation of Knowledge-Based Planning Aids. Gil, Y. & Swartout, W. In Advanced Planning Technology: Technological Achievements of the ARPA/Rome Laboratory Planning Initiative, Austin Tate (Ed). AAAI Press, Menlo Park, CA, 1996.
bibtex   
@incollection {gil-swartout-96, 
  title = {EXPECT: A User-Centered Environment for the Development and Adaptation of Knowledge-Based Planning Aids},
  author = {Yolanda Gil and William Swartout},
  year = {1996},
  booktitle = {Advanced Planning Technology: Technological Achievements of the ARPA/Rome Laboratory Planning Initiative, Austin Tate (Ed)},
  publisher = "AAAI Press",
  address = "Menlo Park, CA"
}

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