@book{glasl_konfliktmanagement:_2013,
	address = {Bern},
	edition = {11., aktualisierte Auflage},
	title = {Konfliktmanagement: ein {Handbuch} für {Führungskräfte}, {Beraterinnen} und {Berater}},
	isbn = {978-3-7725-2811-8 978-3-258-07828-1},
	shorttitle = {Konfliktmanagement},
	language = {de},
	publisher = {Haupt Verlag},
	author = {Glasl, Friedrich},
	year = {2013},
	note = {00123 
OCLC: 852452927},
	keywords = {Konfliktregelung}
}

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