Coaching interprofessional health care improvement teams: the coachee, the coach and the leader perspectives. Godfrey, M., M., Andersson-Gare, B., Nelson, E., C., Nilsson, M., & Ahlstrom, G. Journal of nursing management, 22(4):452-464, John Wiley & Sons Ltd, 5, 2014.
abstract   bibtex   
AIM: To investigate health care improvement team coaching activities from the perspectives of coachees, coaches and unit leaders in two national improvement collaboratives. BACKGROUND: Despite numerous methods to improve health care, inconsistencies in success have been attributed to factors that include unengaged staff, absence of supportive improvement resources and organisational inertia. METHODS: Mixed methods sequential exploratory study design, including quantitative and qualitative data from interprofessional improvement teams who received team coaching. The coachees (n = 382), coaches (n = 9) and leaders (n = 30) completed three different data collection tools identifying coaching actions perceived to support improvement activities. RESULTS: Coachees, coaches and unit leaders in both collaboratives reported generally positive perceptions about team coaching. Four categories of coaching actions were perceived to support improvement work: context, relationships, helping and technical support. CONCLUSIONS: All participants agreed that regardless of who the coach is, emphasis should include the four categories of team coaching actions. IMPLICATIONS FOR NURSING MANAGEMENT: Leaders should reflect on their efforts to support improvement teams and consider the four categories of team coaching actions. A structured team coaching model that offers needed encouragement to keep the team energized, seems to support health care improvement.
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 title = {Coaching interprofessional health care improvement teams: the coachee, the coach and the leader perspectives},
 type = {article},
 year = {2014},
 identifiers = {[object Object]},
 keywords = {coaching,collaboratives,facilitation,health care quality improvement,interprofessional teams,leadership},
 pages = {452-464},
 volume = {22},
 month = {5},
 publisher = {John Wiley & Sons Ltd},
 city = {Student, School of Health Sciences, and Jonkoping Academy for Improvement of Health and Welfare, Jonkoping University, Jonkoping, Sweden; The Dartmouth Institute Microsystem Academy, The Dartmouth Institute for Health Policy and Clinical Practice, Geisel },
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 notes = {ID: 69645; CI: (c) 2013; JID: 9306050; OTO: NOTNLM; 2013/01/18 [accepted]; 2013/06/20 [aheadofprint]; ppublish},
 folder_uuids = {435e3c6f-101d-4683-8abf-a8a97b774f2a},
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 abstract = {AIM: To investigate health care improvement team coaching activities from the perspectives of coachees, coaches and unit leaders in two national improvement collaboratives. BACKGROUND: Despite numerous methods to improve health care, inconsistencies in success have been attributed to factors that include unengaged staff, absence of supportive improvement resources and organisational inertia. METHODS: Mixed methods sequential exploratory study design, including quantitative and qualitative data from interprofessional improvement teams who received team coaching. The coachees (n = 382), coaches (n = 9) and leaders (n = 30) completed three different data collection tools identifying coaching actions perceived to support improvement activities. RESULTS: Coachees, coaches and unit leaders in both collaboratives reported generally positive perceptions about team coaching. Four categories of coaching actions were perceived to support improvement work: context, relationships, helping and technical support. CONCLUSIONS: All participants agreed that regardless of who the coach is, emphasis should include the four categories of team coaching actions. IMPLICATIONS FOR NURSING MANAGEMENT: Leaders should reflect on their efforts to support improvement teams and consider the four categories of team coaching actions. A structured team coaching model that offers needed encouragement to keep the team energized, seems to support health care improvement.},
 bibtype = {article},
 author = {Godfrey, M M and Andersson-Gare, B and Nelson, E C and Nilsson, M and Ahlstrom, G},
 journal = {Journal of nursing management},
 number = {4}
}

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