Coaching interprofessional health care improvement teams: the coachee, the coach and the leader perspectives. Godfrey, M., M., Andersson-Gare, B., Nelson, E., C., Nilsson, M., & Ahlstrom, G. Journal of nursing management, 22(4):452-464, John Wiley & Sons Ltd, 5, 2014. abstract bibtex AIM: To investigate health care improvement team coaching activities from the perspectives of coachees, coaches and unit leaders in two national improvement collaboratives. BACKGROUND: Despite numerous methods to improve health care, inconsistencies in success have been attributed to factors that include unengaged staff, absence of supportive improvement resources and organisational inertia. METHODS: Mixed methods sequential exploratory study design, including quantitative and qualitative data from interprofessional improvement teams who received team coaching. The coachees (n = 382), coaches (n = 9) and leaders (n = 30) completed three different data collection tools identifying coaching actions perceived to support improvement activities. RESULTS: Coachees, coaches and unit leaders in both collaboratives reported generally positive perceptions about team coaching. Four categories of coaching actions were perceived to support improvement work: context, relationships, helping and technical support. CONCLUSIONS: All participants agreed that regardless of who the coach is, emphasis should include the four categories of team coaching actions. IMPLICATIONS FOR NURSING MANAGEMENT: Leaders should reflect on their efforts to support improvement teams and consider the four categories of team coaching actions. A structured team coaching model that offers needed encouragement to keep the team energized, seems to support health care improvement.
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title = {Coaching interprofessional health care improvement teams: the coachee, the coach and the leader perspectives},
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pages = {452-464},
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publisher = {John Wiley & Sons Ltd},
city = {Student, School of Health Sciences, and Jonkoping Academy for Improvement of Health and Welfare, Jonkoping University, Jonkoping, Sweden; The Dartmouth Institute Microsystem Academy, The Dartmouth Institute for Health Policy and Clinical Practice, Geisel },
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abstract = {AIM: To investigate health care improvement team coaching activities from the perspectives of coachees, coaches and unit leaders in two national improvement collaboratives. BACKGROUND: Despite numerous methods to improve health care, inconsistencies in success have been attributed to factors that include unengaged staff, absence of supportive improvement resources and organisational inertia. METHODS: Mixed methods sequential exploratory study design, including quantitative and qualitative data from interprofessional improvement teams who received team coaching. The coachees (n = 382), coaches (n = 9) and leaders (n = 30) completed three different data collection tools identifying coaching actions perceived to support improvement activities. RESULTS: Coachees, coaches and unit leaders in both collaboratives reported generally positive perceptions about team coaching. Four categories of coaching actions were perceived to support improvement work: context, relationships, helping and technical support. CONCLUSIONS: All participants agreed that regardless of who the coach is, emphasis should include the four categories of team coaching actions. IMPLICATIONS FOR NURSING MANAGEMENT: Leaders should reflect on their efforts to support improvement teams and consider the four categories of team coaching actions. A structured team coaching model that offers needed encouragement to keep the team energized, seems to support health care improvement.},
bibtype = {article},
author = {Godfrey, M M and Andersson-Gare, B and Nelson, E C and Nilsson, M and Ahlstrom, G},
journal = {Journal of nursing management},
number = {4}
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