Creating a model of the dynamics of socio-technical groups. Goggins, S. P, Valetto, G., Mascaro, C., & Blincoe, K. User Modeling and User-Adapted Interaction, 23(4):345-379, Springer Netherlands, 2013.
doi  bibtex   
@article{goggins2013creating,
	journal = {User Modeling and User-Adapted Interaction},
	number = {4},
	volume = {23},
	author={Sean P Goggins and Giuseppe Valetto and Christopher Mascaro and Kelly Blincoe},
	title = {Creating a model of the dynamics of socio-technical groups},
	pages = {345-379},
	publisher = {Springer Netherlands},
	year = {2013},
	doi = {10.1007/s11257-012-9122-3},
	pdf = {http://kblincoe.github.io/publications/2013_UMUAI.pdf}
}

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