@INPROCEEDINGS{Gray2024-rf,
  title     = "Legal Trouble?: {UX} Practitioners' Engagement with Law and
               Regulation",
  author    = "Gray, Colin M and Gairola, Ritika and Boucaud, Nayah and Hashmi,
               Maliha and Chivukula, Shruthi Sai and Menon, Ambika R and Duane,
               Ja-Nae",
  booktitle = "Companion Publication of the 2024 ACM Designing Interactive
               Systems Conference",
  publisher = "ACM Press",
  abstract  = "New regulations and legal frameworks are rapidly reshaping the
               technology landscape, and it is unclear how regulations might
               impact technology design practices. UX design as a discipline has
               previously been defined by its complexity and volatility,
               utilizing multiple forms of knowledge that are often in tension
               or conflict. In this work-in-progress paper, we ask how UX
               practitioners address legal and regulatory knowledge as part of
               their everyday work practices. We present three short case
               studies of UX practitioners with differing levels of educational
               and professional experience that worked in different contexts of
               design practice. We identified how participants understood legal
               dimensions of their work and engaged with (or were unaware of)
               legal and regulatory issues as part of their design activity.
               Across these cases, we reveal key areas of concern and the need
               for researchers and educators to investigate how UX practices
               might need to adapt to address legal and regulatory issues
               alongside other established forms of design or social science
               knowledge.",
  month     =  jul,
  year      =  2024,
  url       = "http://dx.doi.org/10.1145/3656156.3663698",
  doi       = "10.1145/3656156.3663698"
}

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