Legal Trouble?: UX Practitioners' Engagement with Law and Regulation. Gray, C. M, Gairola, R., Boucaud, N., Hashmi, M., Chivukula, S. S., Menon, A. R, & Duane, J. In Companion Publication of the 2024 ACM Designing Interactive Systems Conference, July, 2024. ACM Press.
Paper doi abstract bibtex New regulations and legal frameworks are rapidly reshaping the technology landscape, and it is unclear how regulations might impact technology design practices. UX design as a discipline has previously been defined by its complexity and volatility, utilizing multiple forms of knowledge that are often in tension or conflict. In this work-in-progress paper, we ask how UX practitioners address legal and regulatory knowledge as part of their everyday work practices. We present three short case studies of UX practitioners with differing levels of educational and professional experience that worked in different contexts of design practice. We identified how participants understood legal dimensions of their work and engaged with (or were unaware of) legal and regulatory issues as part of their design activity. Across these cases, we reveal key areas of concern and the need for researchers and educators to investigate how UX practices might need to adapt to address legal and regulatory issues alongside other established forms of design or social science knowledge.
@INPROCEEDINGS{Gray2024-rf,
title = "Legal Trouble?: {UX} Practitioners' Engagement with Law and
Regulation",
author = "Gray, Colin M and Gairola, Ritika and Boucaud, Nayah and Hashmi,
Maliha and Chivukula, Shruthi Sai and Menon, Ambika R and Duane,
Ja-Nae",
booktitle = "Companion Publication of the 2024 ACM Designing Interactive
Systems Conference",
publisher = "ACM Press",
abstract = "New regulations and legal frameworks are rapidly reshaping the
technology landscape, and it is unclear how regulations might
impact technology design practices. UX design as a discipline has
previously been defined by its complexity and volatility,
utilizing multiple forms of knowledge that are often in tension
or conflict. In this work-in-progress paper, we ask how UX
practitioners address legal and regulatory knowledge as part of
their everyday work practices. We present three short case
studies of UX practitioners with differing levels of educational
and professional experience that worked in different contexts of
design practice. We identified how participants understood legal
dimensions of their work and engaged with (or were unaware of)
legal and regulatory issues as part of their design activity.
Across these cases, we reveal key areas of concern and the need
for researchers and educators to investigate how UX practices
might need to adapt to address legal and regulatory issues
alongside other established forms of design or social science
knowledge.",
month = jul,
year = 2024,
url = "http://dx.doi.org/10.1145/3656156.3663698",
doi = "10.1145/3656156.3663698"
}
Downloads: 0
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