The antecedents of community commitment in online communities of practice. Greer, Gregory, J., & Deokar, A. V. In Proceedings of the 19th Americas Conference on Information Systems (AMCIS '13), Chicago, IL, 2013.
abstract   bibtex   
Online Communities of Practice offer their members the ability to communicate about a topic of interest in a way that transcends the limitations of geography. However, many communities of practice fail due to a lack of community commitment. This research examines the types of commitments that group members make to a community and what factors influence members to make a commitment to the community. A community commitment survey was distributed to online communities of practice. The results suggest that members make continuance (need-based), affective (emotion-based) and normative (obligation-based) commitments to the online communities of practice. Usefulness and system reliability lead members to make a continuance commitment. Social interaction and identification encourage members to make an affective commitment. Positive social influence and altruism influence members to make a normative commitment. The implications of this research for practitioners are discussed.
@inproceedings{ Greer2013,
  abstract = {Online Communities of Practice offer their members the ability to communicate about a topic of interest in a way that transcends the limitations of geography. However, many communities of practice fail due to a lack of community commitment. This research examines the types of commitments that group members make to a community and what factors influence members to make a commitment to the community. A community commitment survey was distributed to online communities of practice. The results suggest that members make continuance (need-based), affective (emotion-based) and normative (obligation-based) commitments to the online communities of practice. Usefulness and system reliability lead members to make a continuance commitment. Social interaction and identification encourage members to make an affective commitment. Positive social influence and altruism influence members to make a normative commitment. The implications of this research for practitioners are discussed.},
  address = {Chicago, IL},
  author = {Greer, James Gregory and Deokar, Amit V.},
  booktitle = {Proceedings of the 19th Americas Conference on Information Systems (AMCIS '13)},
  keywords = {knowledge management},
  mendeley-tags = {knowledge management},
  title = {{The antecedents of community commitment in online communities of practice}},
  year = {2013}
}

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