A proposal to enhance human-machine interaction by means of multi-agent conversational interfaces. Griol, D., De Miguel, A., & Molina, J. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 10334 LNCS:565–576, 2017. tex.author_keywords: Conversational interfaces; Humanagent interaction; Multi-agent systems; Spoken interaction; Statistical methodologies tex.document_type: Conference Paper tex.source: Scopus![A proposal to enhance human-machine interaction by means of multi-agent conversational interfaces [link]](https://bibbase.org/img/filetypes/link.svg "link")
Paper doi abstract bibtex Conversational interfaces have become a hot topic during the last years. Major research groups and technology companies have been making huge investments in research into technologies such as Artificial Intelligence, deep neural networks, machine learning, and natural language understanding with the aim of creating intelligent assistants that will enable users to interact with information and services in a natural, conversational way. However, most of the current conversational interfaces use hand-crafting dialog strategies and architectures tightly coupled to the application domain and are not adapted to the specific requirements and preferences of each user. In this paper, we propose a multi-agent architecture to develop user-adapted conversational interfaces. Our proposal considers two types of agents. Expert agents access different knowledge sources, and decision agents coordinate them to provide a coherent response to the user. We describe our proposal and its practical application to develop a conversational interface that provides bus schedule information. © Springer International Publishing AG 2017.
@article{Griol2017565,
title = {A proposal to enhance human-machine interaction by means of multi-agent conversational interfaces},
volume = {10334 LNCS},
url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85021754263&doi=10.1007%2f978-3-319-59650-1_48&partnerID=40&md5=3ddc2aa6a1ea50a9e7a3936a29351cb1},
doi = {10.1007/978-3-319-59650-1_48},
abstract = {Conversational interfaces have become a hot topic during the last years. Major research groups and technology companies have been making huge investments in research into technologies such as Artificial Intelligence, deep neural networks, machine learning, and natural language understanding with the aim of creating intelligent assistants that will enable users to interact with information and services in a natural, conversational way. However, most of the current conversational interfaces use hand-crafting dialog strategies and architectures tightly coupled to the application domain and are not adapted to the specific requirements and preferences of each user. In this paper, we propose a multi-agent architecture to develop user-adapted conversational interfaces. Our proposal considers two types of agents. Expert agents access different knowledge sources, and decision agents coordinate them to provide a coherent response to the user. We describe our proposal and its practical application to develop a conversational interface that provides bus schedule information. © Springer International Publishing AG 2017.},
journal = {Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)},
author = {Griol, D. and De Miguel, A.S. and Molina, J.M.},
year = {2017},
note = {tex.author\_keywords: Conversational interfaces; Humanagent interaction; Multi-agent systems; Spoken interaction; Statistical methodologies
tex.document\_type: Conference Paper
tex.source: Scopus},
keywords = {\#nosource},
pages = {565--576},
}
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