Multi-episodic perceived quality for one session of consecutive usage episodes with a speech telephony service. Guse, D., Weiss, B., Haase, F., Wunderlich, A., & Möller, S. Quality and User Experience, 2(1):8, Springer, 2017.
bibtex   
@article{guse2017multi,
  title={Multi-episodic perceived quality for one session of consecutive usage episodes with a speech telephony service},
  author={Guse, Dennis and Weiss, Benjamin and Haase, Frank and Wunderlich, Anna and M{\"o}ller, Sebastian},
  journal={Quality and User Experience},
  volume={2},
  number={1},
  pages={8},
  year={2017},
  publisher={Springer}
}

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