The effect of instruction on learners’ use and negotiation of refusals. Guzman Pitarch, J. R. In Martí-Arnándiz, O. & Salazar-Campillo, P., editors, Refusals in instructional contexts and beyond, pages 41–63. Brill, Amsterdam, 2013.
bibtex   
@incollection{guzman_pitarch_effect_2013,
	address = {Amsterdam},
	title = {The effect of instruction on learners’ use and negotiation of refusals},
	booktitle = {Refusals in instructional contexts and beyond},
	publisher = {Brill},
	author = {Guzman Pitarch, Josep R.},
	editor = {Martí-Arnándiz, Otilia and Salazar-Campillo, Patricia},
	year = {2013},
	pages = {41--63}
}

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