Flexible Speech Act Based Dialogue Management. Hagen, E. & Popowich, F. October 2000.
Flexible Speech Act Based Dialogue Management [link]Paper  doi  bibtex   
@conference {hagen-popowich:2000:SIGDIAL,
	title = {Flexible Speech Act Based Dialogue Management},
	booktitle = {1st SIGdial Workshop on Discourse and Dialogue},
	year = {2000},
	month = {October},
	pages = {131{\textendash}140},
	publisher = {Association for Computational Linguistics},
	organization = {Association for Computational Linguistics},
	address = {Hong Kong, China},
	doi = {10.3115/1117736.1117751},
	url = {http://www.aclweb.org/anthology/W00-1015},
	author = {Eli Hagen and Fred Popowich}
}

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