Evaluating the interface of a document processor: A comparison of expert judgment and user observation. Hammond, N., Hinton, G., Barnard, P., MacLean, A., Long, J., & Whitefield, A. In Human-Computer Interaction-INTERACT, volume 84, 1984.
bibtex   
@InProceedings{	  hammond1984evaluating,
  title		= {Evaluating the interface of a document processor: A
		  comparison of expert judgment and user observation},
  author	= {Hammond, N. and Hinton, G. and Barnard, P. and MacLean, A. and
		  Long, J. and Whitefield, A.},
  booktitle	= {Human-Computer Interaction-INTERACT},
  volume	= {84},
  year		= {1984}
}

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