Online dispute resolution (Odr) as a solution to cross border consumer disputes: the enforcement of outcomes. Hanriot, M. McGill journal of dispute resolution.
bibtex   
@article{hanriot_online_????,
	title = {Online dispute resolution ({Odr}) as a solution to cross border consumer disputes: the enforcement of outcomes},
	volume = {(Montréal) 2:1:1-22, 2015},
	journal = {McGill journal of dispute resolution},
	author = {Hanriot, Maxime},
	keywords = {CONSUMERS, DISPUTE SETTLEMENT, INTERNET, UN Commission on International Trade Law}
}

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