@article{harbo_getting_2012,
	title = {Getting to {Know} {Library} {Users}’ {Needs}—{Experimental} {Ways} to {User}-centred {Library} {Innovation}},
	volume = {21},
	number = {3-4},
	journal = {Liber Quarterly},
	author = {Harbo, Karen and Hansen, Thomas Vibjerg},
	year = {2012}
}

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