Evaluating User Engagement Theory. Hart, J., Sutcliffe, A., & di Angeli, A. In Austin, Texas, USA, May, 2012. 00000
Evaluating User Engagement Theory [pdf]Paper  abstract   bibtex   
A variety of views of User Experience (UX) have emerged ranging from contextual interpretations of experience to experimental studies. This paper focuses on User Engagement (UE), a restricted explanation of UX that concentrates on judgement of product quality during interaction. It presents a model to explain how users’ judge quality according to criteria such as aesthetics, usability and engagement.

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