Internet Telephony: Services, Technical challenges, and Products. Hassan, M., Nayandoro, A., & Atiquzzaman, M. IEEE Communications Magazine, 38(4):96-103, April, 2000.
bibtex   
@article{ Hassan00,
  author = {M. Hassan and A. Nayandoro and M. Atiquzzaman},
  title = {Internet Telephony: Services, Technical challenges, and Products},
  journal = {IEEE Communications Magazine},
  year = {2000},
  volume = {38},
  number = {4},
  pages = {96-103},
  month = {April},
  annote = {This article discusses new services that can be expected from Internet telephony, the technical challenges and solutions, and some emerging products and targeted market segments. },
  bibdate = {Tuesday, May 30, 2000 at 16:12:40 (MEST)},
  submitter = {Katarina Asplund}
}

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