How Organizations Learn and Unlearn. Hedberg, B., Nystrom, P. C., & Starbuck, W. H. In Handbook of Organizational Design, Vol.1 Adapting Organizations to their Elements, pages 3--27. Oxford University Press, Oxford, 1981.
bibtex   
@incollection{hedberg_how_1981,
	address = {Oxford},
	title = {How {Organizations} {Learn} and {Unlearn}},
	booktitle = {Handbook of {Organizational} {Design}, {Vol}.1 {Adapting} {Organizations} to their {Elements}},
	publisher = {Oxford University Press},
	author = {Hedberg, B. and Nystrom, P. C. and Starbuck, W. H.},
	year = {1981},
	pages = {3--27}
}

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