Repairing conversational misunderstandings and non-understandings. Hirst, G., McRoy, S., Heeman, P. A., Edmonds, P., & Horton, D. Speech communication, 15(3–4):213–229, December, 1994. abstract bibtex Participants in a discourse sometimes fail to understand one another, but, when aware of the problem, collaborate upon or negotiate the meaning of a problematic utterance. To address nonunderstanding, we have developed two plan-based models of collaboration in identifying the correct referent of a description: one covers situations where both conversants know of the referent, and the other covers situations, such as direction-giving, where the recipient does not. In the models, conversants use the mechanisms of refashioning, suggestion, and elaboration, to collaboratively refine a referring expression until it is successful. To address misunderstanding, we have developed a model that combines intentional and social accounts of discourse to support the negotiation of meaning. The approach extends intentional accounts by using expectations deriving from social conventions in order to guide interpretation. Reflecting the inherent symmetry of the negotiation of meaning, all our models can act as both speaker and hearer, and can play both the role of the conversant who is not understood or misunderstood and the role of the conversant who fails to understand.
@Article{ hirst16,
author = {Graeme Hirst and Susan McRoy and Peter A. Heeman and
Philip Edmonds and Diane Horton},
title = {Repairing conversational misunderstandings and
non-understandings},
journal = {Speech communication},
volume = {15},
number = {3--4},
month = {December},
year = {1994},
pages = {213--229},
abstract = {Participants in a discourse sometimes fail to understand
one another, but, when aware of the problem, collaborate
upon or negotiate the meaning of a problematic utterance.
To address nonunderstanding, we have developed two
plan-based models of collaboration in identifying the
correct referent of a description: one covers situations
where both conversants know of the referent, and the other
covers situations, such as direction-giving, where the
recipient does not. In the models, conversants use the
mechanisms of refashioning, suggestion, and elaboration, to
collaboratively refine a referring expression until it is
successful. To address misunderstanding, we have developed
a model that combines intentional and social accounts of
discourse to support the negotiation of meaning. The
approach extends intentional accounts by using expectations
deriving from social conventions in order to guide
interpretation. Reflecting the inherent symmetry of the
negotiation of meaning, all our models can act as both
speaker and hearer, and can play both the role of the
conversant who is not understood or misunderstood and the
role of the conversant who fails to understand.},
download = {http://ftp.cs.toronto.edu/pub/gh/Hirst-etal-1994.pdf}
}
Downloads: 0
{"_id":{"_str":"534282740e946d920a001b74"},"__v":14,"authorIDs":["54571f7a2abc8e9f370000a4","545761622abc8e9f3700033e","5457e3712abc8e9f37000871","545da7136aaec20d2300057e","547a139b8a7c93e060000bc6"],"author_short":["Hirst, G.","McRoy, S.","Heeman, P. A.","Edmonds, P.","Horton, D."],"bibbaseid":"hirst-mcroy-heeman-edmonds-horton-repairingconversationalmisunderstandingsandnonunderstandings-1994","bibdata":{"bibtype":"article","type":"article","author":[{"firstnames":["Graeme"],"propositions":[],"lastnames":["Hirst"],"suffixes":[]},{"firstnames":["Susan"],"propositions":[],"lastnames":["McRoy"],"suffixes":[]},{"firstnames":["Peter","A."],"propositions":[],"lastnames":["Heeman"],"suffixes":[]},{"firstnames":["Philip"],"propositions":[],"lastnames":["Edmonds"],"suffixes":[]},{"firstnames":["Diane"],"propositions":[],"lastnames":["Horton"],"suffixes":[]}],"title":"Repairing conversational misunderstandings and non-understandings","journal":"Speech communication","volume":"15","number":"3–4","month":"December","year":"1994","pages":"213–229","abstract":"Participants in a discourse sometimes fail to understand one another, but, when aware of the problem, collaborate upon or negotiate the meaning of a problematic utterance. To address nonunderstanding, we have developed two plan-based models of collaboration in identifying the correct referent of a description: one covers situations where both conversants know of the referent, and the other covers situations, such as direction-giving, where the recipient does not. In the models, conversants use the mechanisms of refashioning, suggestion, and elaboration, to collaboratively refine a referring expression until it is successful. To address misunderstanding, we have developed a model that combines intentional and social accounts of discourse to support the negotiation of meaning. The approach extends intentional accounts by using expectations deriving from social conventions in order to guide interpretation. Reflecting the inherent symmetry of the negotiation of meaning, all our models can act as both speaker and hearer, and can play both the role of the conversant who is not understood or misunderstood and the role of the conversant who fails to understand.","download":"http://ftp.cs.toronto.edu/pub/gh/Hirst-etal-1994.pdf","bibtex":"@Article{\t hirst16,\n author\t= {Graeme Hirst and Susan McRoy and Peter A. Heeman and\n\t\t Philip Edmonds and Diane Horton},\n title\t\t= {Repairing conversational misunderstandings and\n\t\t non-understandings},\n journal\t= {Speech communication},\n volume\t= {15},\n number\t= {3--4},\n month\t\t= {December},\n year\t\t= {1994},\n pages\t\t= {213--229},\n abstract\t= {Participants in a discourse sometimes fail to understand\n\t\t one another, but, when aware of the problem, collaborate\n\t\t upon or negotiate the meaning of a problematic utterance.\n\t\t To address nonunderstanding, we have developed two\n\t\t plan-based models of collaboration in identifying the\n\t\t correct referent of a description: one covers situations\n\t\t where both conversants know of the referent, and the other\n\t\t covers situations, such as direction-giving, where the\n\t\t recipient does not. In the models, conversants use the\n\t\t mechanisms of refashioning, suggestion, and elaboration, to\n\t\t collaboratively refine a referring expression until it is\n\t\t successful. To address misunderstanding, we have developed\n\t\t a model that combines intentional and social accounts of\n\t\t discourse to support the negotiation of meaning. The\n\t\t approach extends intentional accounts by using expectations\n\t\t deriving from social conventions in order to guide\n\t\t interpretation. Reflecting the inherent symmetry of the\n\t\t negotiation of meaning, all our models can act as both\n\t\t speaker and hearer, and can play both the role of the\n\t\t conversant who is not understood or misunderstood and the\n\t\t role of the conversant who fails to understand.},\n download\t= {http://ftp.cs.toronto.edu/pub/gh/Hirst-etal-1994.pdf}\n}\n\n","author_short":["Hirst, G.","McRoy, S.","Heeman, P. A.","Edmonds, P.","Horton, D."],"key":"hirst16","id":"hirst16","bibbaseid":"hirst-mcroy-heeman-edmonds-horton-repairingconversationalmisunderstandingsandnonunderstandings-1994","role":"author","urls":{},"metadata":{"authorlinks":{}}},"bibtype":"article","biburl":"www.cs.toronto.edu/~fritz/tmp/compling.bib","downloads":0,"keywords":[],"search_terms":["repairing","conversational","misunderstandings","non","understandings","hirst","mcroy","heeman","edmonds","horton"],"title":"Repairing conversational misunderstandings and non-understandings","year":1994,"dataSources":["n8jB5BJxaeSmH6mtR","6b6A9kbkw4CsEGnRX"]}