Simplifying electronic reference: a hybrid approach to one-on-one consultation. Hoskisson, T. & Wentz, D. College and Undergraduate Libraries, 8(2):89--102, 2001. Paper bibtex @article{Hoskisson2001,
added-at = {2015-05-04T22:06:34.000+0200},
author = {Hoskisson, Tam and Wentz, Deleyne},
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issn = {10691316},
journal = {College and Undergraduate Libraries},
keywords = {Servicios_digitales Referencia},
mendeley-tags = {Referencia digital},
number = 2,
pages = {89--102},
timestamp = {2015-05-05T02:14:21.000+0200},
title = {{Simplifying electronic reference: a hybrid approach to one-on-one consultation}},
url = {http://search.ebscohost.com/login.aspx?direct=true\&db=lxh\&AN=ISTA3703100\&site=ehost-live},
volume = 8,
year = 2001
}
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