@inproceedings{indulska2009business,
	title        = {Business process modeling: Perceived benefits},
	author       = {Indulska, Marta and Green, Peter and Recker, Jan and Rosemann, Michael},
	booktitle    = {Proceedings of the 28th International Conference on Conceptual Modeling (ER)},
	pages        = {458--471},
	doi = {10.1007/978-3-642-04840-1_34},
	date         = 2009
}

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