M/M/1 Queue Analysis and Case Study of a Call Center (In Persian). Jafari, O., Ghasvari, D., & Vafaei Jahan, M. In 2nd International Conference on Knowledge, Information, and Software Engineering (ICKIS), pages 791–798, 2015. ![M/M/1 Queue Analysis and Case Study of a Call Center (In Persian) [link]](https://bibbase.org/img/filetypes/link.svg "link")
Paper bibtex @inproceedings{jafari2015mm1,
title={M/M/1 Queue Analysis and Case Study of a Call Center (In Persian)},
author={Jafari, Omid and Ghasvari, Donya and Vafaei Jahan, Majid},
booktitle={2nd International Conference on Knowledge, Information, and Software Engineering (ICKIS)},
pages={791--798},
year={2015},
url={https://www.civilica.com/Paper-ICTCK02-ICTCK02_087.html}
}
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