M/M/1 queue analysis and case study of a call center (In Persian). Jafari, O., Ghasvari, D., & Vafaei Jahan, M. In The 2nd International Conference on Knowledge, information and software engineering (ICKIS2015), pages 791-798, 2015. Paper bibtex @inproceedings{jafari2015mm1,
title={M/M/1 queue analysis and case study of a call center (In Persian)},
author={Jafari, Omid and Ghasvari, Donya and Vafaei Jahan, Majid},
booktitle={The 2nd International Conference on Knowledge, information and software engineering (ICKIS2015)},
pages={791-798},
year={2015},
url = {https://www.civilica.com/Paper-ICTCK02-ICTCK02_087.html}
}
Downloads: 0
{"_id":"n9TobNPtr2ZxPoJQL","bibbaseid":"jafari-ghasvari-vafaeijahan-mm1queueanalysisandcasestudyofacallcenterinpersian-2015","author_short":["Jafari, O.","Ghasvari, D.","Vafaei Jahan, M."],"bibdata":{"bibtype":"inproceedings","type":"inproceedings","title":"M/M/1 queue analysis and case study of a call center (In Persian)","author":[{"propositions":[],"lastnames":["Jafari"],"firstnames":["Omid"],"suffixes":[]},{"propositions":[],"lastnames":["Ghasvari"],"firstnames":["Donya"],"suffixes":[]},{"propositions":[],"lastnames":["Vafaei","Jahan"],"firstnames":["Majid"],"suffixes":[]}],"booktitle":"The 2nd International Conference on Knowledge, information and software engineering (ICKIS2015)","pages":"791-798","year":"2015","url":"https://www.civilica.com/Paper-ICTCK02-ICTCK02_087.html","bibtex":"@inproceedings{jafari2015mm1,\r\n title={M/M/1 queue analysis and case study of a call center (In Persian)},\r\n author={Jafari, Omid and Ghasvari, Donya and Vafaei Jahan, Majid},\r\n booktitle={The 2nd International Conference on Knowledge, information and software engineering (ICKIS2015)},\r\n pages={791-798},\r\n year={2015},\r\n url = {https://www.civilica.com/Paper-ICTCK02-ICTCK02_087.html}\r\n}\r\n\r\n","author_short":["Jafari, O.","Ghasvari, D.","Vafaei Jahan, M."],"key":"jafari2015mm1","id":"jafari2015mm1","bibbaseid":"jafari-ghasvari-vafaeijahan-mm1queueanalysisandcasestudyofacallcenterinpersian-2015","role":"author","urls":{"Paper":"https://www.civilica.com/Paper-ICTCK02-ICTCK02_087.html"},"metadata":{"authorlinks":{}}},"bibtype":"inproceedings","biburl":"http://omidjafari.com/Omid_Jafari_Pubs.bib","dataSources":["H34o5Ew2ii2gDH28K","zb2tqo8dpotW5xdrP"],"keywords":[],"search_terms":["queue","analysis","case","study","call","center","persian","jafari","ghasvari","vafaei jahan"],"title":"M/M/1 queue analysis and case study of a call center (In Persian)","year":2015}