@inproceedings{jaferian2009case,
  title={A case study of enterprise identity management system adoption in an insurance organization},
  author={Jaferian, Pooya and Botta, David and Hawkey, Kirstie and Beznosov, Konstantin},
  booktitle={Proceedings of the Symposium on Computer Human interaction for the Management of information Technology},
  pages={46--55},
  year={2009}
}

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