Studies in the Evaluation of a Domain-Independent Natural Language Query System. Jarke, M, Krause, J, & Vassiliou, Y In Cooperative Interfaces to Information Systems, pages 101–130. Springer, Heidelberg et al., 1986.
bibtex   
@incollection{Jarke/etal:86,
	address = {Heidelberg et al.},
	title = {Studies in the {Evaluation} of a {Domain}-{Independent} {Natural} {Language} {Query} {System}},
	booktitle = {Cooperative {Interfaces} to {Information} {Systems}},
	publisher = {Springer},
	author = {Jarke, M and Krause, J and Vassiliou, Y},
	year = {1986},
	pages = {101--130},
}

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