Usability Failures and Healthcare Data Hemorrhages. Johnson, M., E. & Willey, N. IEEE Security & Privacy Magazine, 9(2):35-42, 3, 2011.
Usability Failures and Healthcare Data Hemorrhages [link]Website  abstract   bibtex   
In healthcare, data leaks risk patients' health as well as their identity. The authors conducted interviews and field research to determine how system usability failures can lead to such data hemorrhages.
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 title = {Usability Failures and Healthcare Data Hemorrhages},
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 year = {2011},
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 notes = {A paper from our very own TISH group. They found lots of medical or PHI on p2p sharing networks, and also evidence of other people searching for PHI on such networks, both before and after new HITECH rules about data breaches. They say this is not necessarily a failure of HITECH but just a sign that it is hard to prevent these beaches. The data is likely available on p2p networks unintentionally, and that's because people copy the data to (or create the data on) their own laptop/desktop rather than keeping the data in safe EHR or other clinical infosystems. They also have a p2p client and that accidentally makes all the sensitive data available too. This practice is, the authors think, a sign that people find the official systems too hard to use, so they work with the sensitive data in other apps and that makes the data vulnerable to this kind of exposure.},
 private_publication = {false},
 abstract = {In healthcare, data leaks risk patients' health as well as their identity. The authors conducted interviews and field research to determine how system usability failures can lead to such data hemorrhages.},
 bibtype = {article},
 author = {Johnson, M Eric and Willey, Nicholas},
 journal = {IEEE Security & Privacy Magazine},
 number = {2}
}

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