A Survey of Patent Users: an analysis of tasks, behavior, search functionality and system requirement. Joho, H., Azzopardi, L., & Vanderbauwhede, W. In IIiX '10: Proceedings of the third international symposium on Information interaction in context, pages 13–22, 2010.
bibtex   
@inproceedings{Joho2010,
	title = {A {Survey} of {Patent} {Users}: an analysis of tasks, behavior, search functionality and system requirement},
	isbn = {978-1-4503-0247-0},
	booktitle = {{IIiX} '10: {Proceedings} of the third international symposium on {Information} interaction in context},
	author = {Joho, Hideo and Azzopardi, Leif and Vanderbauwhede, Wim},
	year = {2010},
	keywords = {patent analysts, patent engineers, user study},
	pages = {13--22},
}

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