@article{jomnonkwao2016measurement,
  title={Measurement modelling of the perceived service quality of a sightseeing bus service: An application of hierarchical confirmatory factor analysis},
  author={Jomnonkwao, Sajjakaj and Ratanavaraha, Vatanavongs},
  journal={Transport Policy},
  volume={45},
  pages={240--252},
  year={2016},
  publisher={Elsevier}
}

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