@inproceedings{JordaoK13,
  author    = {Livia Jordao and
               Marcos Kalinowski},
  title     = {Investigando a Aplicabilidade do MPS-SV na Melhoria de Servi{\c{c}}os de Desenvolvimento e Manuten{\c{c}}{\~a}o de Software},
  abstract  = {The main goal of the MPS.BR program is to develop and disseminate reference models that meet the needs of the Brazilian Software and IT Services Industry. Currently, the family of models consists of the MPS-SW for Software and the MPS-SV for IT Services. Given that the MPS-SW has been largely adopted and the MPS-SV was recently published, this paper describes a survey conducted to investigate the applicability of the MPS-SV in organizations that already adopt the MPS-SW and that seek to improve their software development and maintenance services. The results indicate that, from the point of view of MPS-SW implementation consultants, implementing MPS-SV in this context is facilitated by the organizational culture already established in the context of the MPS-SW and may bring benefits in terms of productivity and quality.},
  booktitle = {{WAMPS} 2013 - Workshop Anual do MPS.BR, Campinas, Brazil},
  pages     = {152-163},
  year      = {2013},
  urlAuthor_version       = {http://www.inf.puc-rio.br/~kalinowski/publications/JordaoK13.pdf},
  doi       = {},
}

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Currently, the family of models consists of the MPS-SW for Software and the MPS-SV for IT Services. Given that the MPS-SW has been largely adopted and the MPS-SV was recently published, this paper describes a survey conducted to investigate the applicability of the MPS-SV in organizations that already adopt the MPS-SW and that seek to improve their software development and maintenance services. The results indicate that, from the point of view of MPS-SW implementation consultants, implementing MPS-SV in this context is facilitated by the organizational culture already established in the context of the MPS-SW and may bring benefits in terms of productivity and quality.","booktitle":"WAMPS 2013 - Workshop Anual do MPS.BR, Campinas, Brazil","pages":"152-163","year":"2013","urlauthor_version":"http://www.inf.puc-rio.br/~kalinowski/publications/JordaoK13.pdf","doi":"","bibtex":"@inproceedings{JordaoK13,\r\n author = {Livia Jordao and\r\n Marcos Kalinowski},\r\n title = {Investigando a Aplicabilidade do MPS-SV na Melhoria de Servi{\\c{c}}os de Desenvolvimento e Manuten{\\c{c}}{\\~a}o de Software},\r\n abstract = {The main goal of the MPS.BR program is to develop and disseminate reference models that meet the needs of the Brazilian Software and IT Services Industry. Currently, the family of models consists of the MPS-SW for Software and the MPS-SV for IT Services. Given that the MPS-SW has been largely adopted and the MPS-SV was recently published, this paper describes a survey conducted to investigate the applicability of the MPS-SV in organizations that already adopt the MPS-SW and that seek to improve their software development and maintenance services. 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