@article{jung_ideas_2023,
	title = {Ideas from the {Frontline}: {Improvement} {Opportunities} in {Federally} {Qualified} {Health} {Centers}},
	issn = {1525-1497},
	shorttitle = {Ideas from the {Frontline}},
	url = {https://doi.org/10.1007/s11606-023-08294-1},
	doi = {10.1007/s11606-023-08294-1},
	abstract = {Engaging frontline clinicians and staff in quality improvement is a promising bottom-up approach to transforming primary care practices. This may be especially true in federally qualified health centers (FQHCs) and similar safety-net settings where large-scale, top-down transformation efforts are often associated with declining worker morale and increasing burnout. Innovation contests, which decentralize problem-solving, can be used to involve frontline workers in idea generation and selection.},
	language = {en},
	urldate = {2023-07-20},
	journal = {Journal of General Internal Medicine},
	author = {Jung, Olivia S. and Begum, Fahima and Dorbu, Andrea and Singer, Sara J. and Satterstrom, Patricia},
	month = jul,
	year = {2023},
	keywords = {employees, federally qualified health centers, frontline workers, ideas, innovation, innovation contests, primary care, quality improvement},
}

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