Reduction of missed appointments at an urban primary care clinic: A randomised controlled study. Junod Perron, N., Dominicé Dao, M., Kossovsky, M., P., Miserez, V., Chuard, C., Calmy, A., & Gaspoz, J., M. BMC Family Practice, 11(1):79, 12, 2010.
Reduction of missed appointments at an urban primary care clinic: A randomised controlled study [pdf]Paper  Reduction of missed appointments at an urban primary care clinic: A randomised controlled study [link]Website  abstract   bibtex   
Missed appointments are known to interfere with appropriate care and to misspend medical and administrative resources. The aim of this study was to test the effectiveness of a sequential intervention reminding patients of their upcoming appointment and to identify the profile of patients missing their appointments.
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 title = {Reduction of missed appointments at an urban primary care clinic: A randomised controlled study},
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 websites = {http://www.ncbi.nlm.nih.gov/pubmed/20973950,http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=PMC2984453,http://bmcfampract.biomedcentral.com/articles/10.1186/1471-2296-11-79,https://bmcfampract.biomedcentral.com/track/pdf/10.1186/1471-2296-11-79},
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 abstract = {Missed appointments are known to interfere with appropriate care and to misspend medical and administrative resources. The aim of this study was to test the effectiveness of a sequential intervention reminding patients of their upcoming appointment and to identify the profile of patients missing their appointments.},
 bibtype = {article},
 author = {Junod Perron, Noelle and Dominicé Dao, Melissa and Kossovsky, Michel P. and Miserez, Valerie and Chuard, Carmen and Calmy, Alexandra and Gaspoz, Jean Michel},
 journal = {BMC Family Practice},
 number = {1}
}
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